| 24x7 Proactive Monitoring | Identifies performance bottlenecks and developing problems | x | x |
| Anti-virus Licenses and Updates | Ensures that anti-virus signatures are updated at regular intervals | x | x |
| Spyware Licenses and Updates | Runs seamlessly and automatically in the background on a daily basis to prevent intrusions | x | x |
| Security Patches | Installs the latest and most reliable versions of your security products | x | x |
| Service Packs for OS | Provides software updates to ensure you run on the most recent versions of your OS products | x | x |
| Asset Tracking | Provides comprehensive tracking of all software and hardware on each server | x | x |
| Temporary File Management | Manages temporary file clean-up to keep systems running smoothly and efficiently | x | |
| Internet Debris Removal | Cleans folders quickly that contain cookies, plug-ins, and cache files resulting from Internet use | x | |
| Disk Space and Event Log Monitoring | Ensures warnings and signs of trouble are handled prior to developing into system issues | | x |
| File Server Back-up Monitoring | Monitors performance to ensure daily jobs run; also monitors logs and investigates critical errors | | x |
| Network Diagram and Documentation | Provides a diagram of your network; also maintains and shares updated network documentation | x | x |
| Client Portal | Allows you to easily submit/track issues, review invoices, and analyze service trend reports | x | x |
| Technical Support Services | Offers three tiers of support as part of the monthly fee to troubleshoot and correct issues identified by M1 Assist | x | x |
