Maintain I.T. Specifications

Device Monitoring

Servers (Windows 2000 and 2003)
Desktops / Laptops (XP and Vista)
Printers / Copiers (IP enabled)
Exchange servers
Web servers
Routers
Firewalls
WiFi devices
SQL servers
Other IP-enabled devices

IP and Protocol Monitoring

Traffic bandwidth
TCP / IP
Ethernet errors
WMI
ODBC
Frame Relay
SNMP
Syslog
Log file analysis
EDF

Windows Monitoring

Disk space
CPU / Processor
Event log
Anti-virus, spam and patches
Memory
Connectivity
File size
Power

Email Monitoring

Exchange server
IMAP
SMTP
POP

Printer Monitoring

Toner level
Connectivity
Page count
Power

Additional Monitoring

System back-ups
RAID controllers
Citrix / Terminal servers
Custom services